Delivery Information

What is the shipping cost?

We provide FREE shipping for all orders of INR 1000 and above. For order value of less than 1000, we charge a nominal shipping fee of INR 100. For Xpress shipping, please refer to section below.

How can I check the delivery status of my order?

In how long will the product be delivered?

The estimated delivery time for Metros/Tier 1 cities in mentioned in product details pages. For rest of India, we estimate 3-4 more days for transit. For Bulky items, remote areas or where statutory entry documents are required, there may be further delay, depending upon courier services in the area. We have Express Delivery (Next Business Day) services for few locations, please refer to section below for more details.

An email communication shall be sent to you once the order is shipped with all shipping details. To request for an “Out of Stock” item, please use "Notify Me" option in the product page. We use reputed courier services for speedy delivery. However, if we do not have any courier agency service available in your area, we will try to make alternate arrangements or we may even have to regretfully decline your order.

I need the product urgently! Can you deliver my order in 1 day?

Yes, we do have an Express Delivery service for NCR and Pune which delivers your order to you the Next Business Day. This service is applicable for Online Payment mode only and a charge of Rs. 200 is applicable on your total cart value. For using this option, please select "Xpress Delivery" option during checkout. If you do not see this option during checkout, you may call us for help. Kindly place orders BEFORE 4 pm to get delivery on the next day of ordering. Please refer to chart below for Next Business Day delivery days.

Any order placed AFTER 4pm on and/or any customisation of product (including but not limited to Stringing of Racquet) will add one extra day in delivery in this service. "Business Day" does not include Sunday , National holidays, Bank Holidays or any Force Majeure events. If we fail to deliver you the product the next day, the Rs.200 Express service charges shall be refunded back to you. Please note that in case of Cancellation of order or Exchange of order (including but not limited to changes in Size / Colour), the Express service charges shall NOT be refunded.


For Orders placed BEFORE 4 pm  For Orders placed AFTER 4 pm
Order Date Delivery Date Order Date Delivery Date
Monday Tuesday Monday Wednesday
Tuesday Wednesday Tuesday Thursday
Wednesday Thursday Wednesday Friday
Thursday Friday Thursday Saturday
Friday Saturday Friday Monday
Saturday Monday Saturday Tuesday
Sunday Tuesday Sunday Tuesday

Can I gift my friend a product from the website?

Do you deliver outside India?

At present, we only deliver to cities and towns in India. You can place the order from anywhere in the world, with delivery address in India. However, you may contact us with your query and we will let you know if we can serve you.

What should I do if my order does not arrive?

What if there is no one at home when the order arrives?

In such a case, the courier will leave a note requesting a call back at a given number, where you should intimate your exact time of availability for delivery.

What if the package is opened or looks to be tampered with upon delivery?

All of our products come with the standard manufacturer’s warranty. Please refer to our Cancellation & Returns Policy for more details.

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